Gary Mason( pictured ) has taken over as chief operating officer delivery director in place of Richard Thompson, who is leaving RSA Insurance after 12 years to relocate from the UK to the US.
In its announcement, RSA stated that Mason will be in charge of assisting in the achievement of the company's corporate outperformance goals. This will essentially involve driving the technology transformation of its main operating and claims capabilities to produce a first-rate customer experience.
This ambitious task aims to provide customers with a simpler, more personalized cases experience by implementing the market-leading implementation of RSA's fresh cloud-based Guidewire ClaimCenter as its fresh claims management system.
Mason, who has experience working for IBM, Allianz, and Aviva, brings RSA a lot of security This have.
Oliver Holden, the chief information officer for RSA, said," I'm delighted to welcome Gary to the group." His extensive knowledge of managing multi-year change change programs, along with his expertise in successfully implementing Guidewire, will be a true asset to our team.
